Effective Date: JANUARY 2026

Healthier Her is a healthcare practice that delivers services digitally and, when applicable, in person. This Delivery Policy explains how services, communications, and care-related materials are provided to patients.

How Healthier Her Delivers Services
Healthier Her delivers care and related materials through the following methods:

Telehealth Services

• Virtual visits are conducted through secure, HIPAA-compliant telehealth platforms

• Telehealth may include video, audio, or electronic communication

• Access instructions are provided prior to scheduled appointments
   

In-Person Visits

• Certain services may be delivered through in-person visits when clinically appropriate

• Availability of in-person care varies by service type and location
   

Lab Testing Services
Some Healthier Her services may include laboratory testing.

• Required labs are determined by the provider based on medical necessity

• Optional or additional labs are reviewed and discussed with the patient in advance

• Lab collection may occur through third-party laboratory partners

• Results are reviewed by a provider and communicated securely
   

Delivery of Forms, Results, and Treatment Information
Patient documentation may be delivered through one or more of the following secure methods:

• Secure patient portal

• Encrypted email communication
   

This may include:

• Intake and consent forms

• Lab results

• Treatment plans

• Follow-up instructions and care recommendations
   

Patients are responsible for ensuring their contact information is accurate and up to date.

Physical Products
Healthier Her does not ship or deliver physical products directly.
If prescriptions, supplements, or medical products are recommended:

• Fulfillment may be handled by third-party pharmacies or vendors

• Delivery terms, shipping timelines, and policies are governed by those third parties
   

Service Availability
All services are subject to:

• Clinical appropriateness

• Provider availability

• Applicable state and federal healthcare regulations
   

Healthier Her reserves the right to modify service delivery methods as needed to ensure patient safety, compliance, and quality of care.

Questions or Support
If you have questions about how services or materials are delivered, please contact:
Healthier Her
📧 info@healthierher.co
🌐 https://www.healthierher.co